Facebook Instagram Nederlands Engels

Hart van Utrecht is responsible for the processing of your personal data. Hart van Utrecht is located at Ganzenmarkt 16B, 3512 GD Utrecht.

Contact details:

Home


Ganzenmarkt 16B, 3512 GD Utrecht
(+31) 030-2332315

Personal data we process

Hart van Utrecht processes your personal data because you use our services and/or because you provide this data to us.

Below is an overview of the personal data we process:

  • First and last name
  • Gender
  • Date of birth
  • Address details
  • Telephone number
  • Email address
  • Bank account number

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old, unless they have permission from their parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in their children’s online activities to prevent data from being collected about children without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at info@poolenutrecht.nl, and we will delete this information.

The purpose and legal basis for processing personal data

Hart van Utrecht processes your personal data for the following purposes:

Handling your payment
Sending our newsletter and/or promotional materials
To be able to call or email you if necessary to carry out our services

Automated decision-making

Hart van Utrecht makes #responsibility based on automated processing decisions about matters that can have significant consequences for individuals. These are decisions made by computer programs or systems without human intervention (for example, a Hart van Utrecht employee). Hart van Utrecht uses the following computer programs or systems:

How long we retain personal data

Hart van Utrecht does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. Personal data is retained for 26 months.

Sharing personal data with third parties

Hart van Utrecht only provides personal data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar technologies, that we use

Hart van Utrecht collects functional, analytical, and marketing cookies. A cookie is a small text file that is stored on your computer, tablet, or smartphone during your first visit to this website.

Functional Cookies

The functional cookies we use are essential for the technical operation of the website and for enhancing your user experience. They ensure that the website functions properly and remember your preferences, such as language settings. The information collected by functional cookies is anonymous and is not used to personally identify you.

Analytical Cookies:

Analytical cookies are used to gain insights into how the website is used. They help us understand how visitors interact with the site, which pages are popular, how long visitors stay on certain pages, and where potential issues may arise. We use this data to improve the website and make it more user-friendly. The information collected by analytical cookies is anonymous and is not used to personally identify you.

Marketing Cookies

Marketing cookies are used to create user profiles for sending targeted advertisements or tracking users across different websites for similar marketing purposes. The information collected by marketing cookies is not anonymous and is used to personally identify you.

Opting Out of Cookies

You can opt out of cookies by configuring your internet browser to stop storing cookies or by refusing cookies during your first visit through our cookie banner. Additionally, you can delete any previously stored information through your browser settings.

Viewing, modifying, or deleting data

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by Hart van Utrecht, and you have the right to data portability. This means you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization specified by you.

You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or objection to the processing of your personal data to info@poolenutrecht.nl.

To ensure that the request for access is made by you, we ask that you send a copy of your identity document along with the request. In this copy, please black out your photo, MRZ (machine-readable zone, the strip of numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Hart van Utrecht also wants to inform you that you have the possibility to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/contact-us

How we protect personal data

Hart van Utrecht takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@poolenutrecht.nl